Privacy Policy
Welcome to GMERCH (“Company”, “we”, “us”, or “our”). We are committed to protecting the privacy and security of our business users and partners (“you”, “your”, “user”). This Privacy Policy explains how we collect, use, share, and protect your personal and business information when you access or use our B2B eCommerce platform (“Site” or “Services”).
1. Information We Collect
We collect the following types of information:
a. Business Information
- Company name, business registration details, industry type
- Business address and contact information
- Tax identification numbers, GSTIN, etc.
b. Personal Information
- Name, email address, phone number of contact persons
- Job title or role within your organization
c. Transaction Information
- Orders placed, products purchased, payment history
- Shipping and delivery details
d. Technical Information
- IP address, browser type, device information
- Usage data such as pages visited, time spent on site, and navigation patterns
2. How We Use Your Information
We use the collected information for the following purposes:
- To verify and register your business account
- To process and fulfill orders
- To provide customer support and respond to inquiries
- To improve our platform and develop new features
- To send operational or promotional communications (you may opt out at any time)
- To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal or business data. However, we may share information with:
- Service Providers: Logistics partners, payment processors, IT support
- Affiliates: Within our corporate group for business operations
- Legal Authorities: When required to comply with laws or protect our legal rights
- Third Parties: With your explicit consent for integrations or partnerships
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your information as long as your account is active or as necessary to fulfill the purposes outlined in this policy, including legal obligations, dispute resolution, and enforcement of our agreements.
6. Your Choices and Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your information
- Object to or restrict processing
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at: [insert contact email]
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies before providing any information.
8. International Transfers
If you are accessing our services from outside [Country], your information may be transferred to and processed in countries with different data protection laws. We ensure adequate safeguards for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our Services after changes means you accept the updated policy.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
info@gmrech.com